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Why can’t I hear anything?

Why is there no sound?

The volume is too loud/quiet/distorted

Possible solutions:

 

1 - Do you have a Sound Card installed?

2 - Check the volume levels

 

 

 

 

 

 

 

 

 

 

 Solution 1 – Do you have a sound card?

There are 2 ways to find out, they are:

 

Via the Control panel (much more technical)

Via the Taskbar (much faster)

 

 

 

 

 

 

 

 

 

 

 

Via the Control Panel

Either click on the Start button on your Windows taskbar or press the Windows key (in between the left Ctrl key and the Alt Key if you still have the demo CD running).

When you have done that a short menu should appear above the Start button, move the mouse pointer to Settings, another menu should appear this time to the side, one of the options should be Control Panel, single-click on this to open it.

When the Control Panel has opened you should see a window with quite a few icons in it, these refer to various settings of the PC which can be personalized, the only one we are after is called Multimedia, double-click on it and the Multimedia Settings should appear.

If you single-click on the Preferred device tag you will get a drop down list of all available Sound Cards, if the only option is (None) then your PC does not have a sound card.

If your Sound Card wasn’t select then just double click on it to select it as the preferred device for Audio Playback, when you have done this click on the Apply button on the bottom of the form to confirm the changes you have made.

If you are 100% sure your machine does have a Sound Card installed then there are 2 options open to you.

Option 1 is if you have Windows 95/98 then go back to the Control Panel and double-click on the Install New Hardware icon, select the option that will allow Windows to search for you and then let it try to find your Sound Card.

If Windows cannot detect a Sound Card then you do not have one inside your PC and you will need to install one to hear the lectures.

Option 2 is if you have Windows NT, then you will have to contact your own IT department and ask them to install a sound card for you. If that is not possible then you will need to install a Sound Card if you wish to listen to the lectures on the demo CD

 


 

 

 

 

 

 

 

Via the Taskbar

Either click on the Start button on their Windows taskbar or press the Windows key (in between the left Ctrl key and the Alt Key if they still have the demo CD running). On the left-hand side of the taskbar is a small box, which should have the time in it along with some other icons:

Now if you place the mouse pointer over the Speaker icon and press the right hand mouse button a small menu will appear:

Right Click Speaker.gif (2216 bytes)

From this menu select Adjust Audio Properties by placing the mouse pointer on the selection and pressing the left mouse button once, this will take you to the Audio Properties form:

Audio Properties.gif (8099 bytes)

If you single-click on the Preferred device tag you will get a drop down list of all available Sound Cards, if the only option is (None) then your PC does not have a sound card.

If your soundcard wasn’t select then just double click on it to select it as the preferred device for Audio Playback, when you have done this click on the apply button on the bottom of the form to confirm the changes you have made.

If you are 100% sure your machine does have a Sound Card installed then there are 2 options open to you.

Option 1 is if you have Windows 95/98 then go back to the Control Panel and double-click on the Install New Hardware icon, select the option that will allow Windows to search for you and then let it try to find your Sound Card.

If Windows cannot detect a Sound Card then you do not have one inside your PC and you will need to install one to hear the lectures.  

Option 2 is if you have Windows NT, then you will have to contact your own IT department and ask them to install a sound card for you. If that is not possible then you will need to install a Sound Card if you wish to listen to the lectures on the demo CD

 


 

 

 

 

 

 

 

 

 

 

Solution 2 - Checking the volume levels

There are 2 ways to do this, they are:

 

Using the Volume slider (Just Volume)

Using the Volume Controls (Volume & Sound Distortion)

Using the Adjust Audio Controls form (Volume & Soundcard)

 

Please select one of the above

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Using the Volume slider

Either click on the Start button on their Windows taskbar or press the Windows key (in between the left Ctrl key and the Alt Key if they still have the demo CD running). On the left-hand side of the taskbar is a small box, which should have the time in it along with some other icons:

Move your mouse pointer over the Speaker icon and just click the left mouse button once, a Volume form will appear:

To change the volume just move the mouse pointer over the slider bar and hold down the left mouse button, then either slide the bar upwards to increase the volume or downwards to lower it. To remove the Volume slider from the screen just single click on the Volume control box on the Taskbar.


 

 

 

 

 

 

 

 

 

 

Using the Volume Controls

Either click on the Start button on their Windows taskbar or press the Windows key (in between the left Ctrl key and the Alt Key if they still have the demo CD running). On the left-hand side of the taskbar is a small box, which should have the time in it along with some other icons:

If you double-click on the Speaker icon the Volume Control panel will appear:

Your Volume Control panel may look slightly different, there may be a few more controls or there may be less, at this point its only the Volume Control & Wave Output that we require.

It is probably easier if you actually have a demo lecture playing so you can hear the changes.

If the sound is quite distorted then position your mouse pointer over the Wave Output slider bar, hold down the left mouse button and drag slowly downwards until its about halfway down the slider bar. This will also lower the volume as well as stopping the sound distortion.

To change the only volume position your mouse pointer over the Volume Control slider bar, hold down the left mouse button and drag slowly downwards until the volume reaches an adequate level.

Single click on the cross in the top right hand corner of the form to close or click on Options on the menu bar and click on Exit from the drop down menu


 

 

 

 

 

 

 

 

 

 

 

Using the Adjust Audio Controls form

Either click on the Start button on their Windows taskbar or press the Windows key (in between the left Ctrl key and the Alt Key if they still have the demo CD running). On the left-hand side of the taskbar is a small box, which should have the time in it along with some other icons:

Now if you place the mouse pointer over the Speaker icon and press the right hand mouse button a small menu will appear:

Right Click Speaker.gif (2216 bytes)

From this menu select Adjust Audio Properties by placing the mouse pointer on the selection and pressing the left mouse button once, this will take you to the Audio Properties form:

Change Volume

To adjust the volume levels move your mouse pointer over the Slider and press the left mouse button down.

If you want the volume increased then slide the mouse to the right, if you want the volume lower then slide your mouse to the left, remember to have the left mouse button held down when you are doing this or it wont work.

When you have the volume levels at a satisfactory level click on the Apply button on the bottom of the form, this will apply the changes to your soundcard and close the form.

Change Sound Card

If you single-click on the Preferred device tag you will get a drop down list of all available Sound Cards, if the only option is (None) then your PC does not have a sound card.

If your soundcard wasn’t select then just double click on it to select it as the preferred device for Audio Playback, when you have done this click on the apply button on the bottom of the form to confirm the changes you have made.

If you are 100% sure your machine does have a Sound Card installed then there are 2 options open to you.

Option 1 is if you have Windows 95/98 then go back to the Control Panel and double-click on the Install New Hardware icon, select the option that will allow Windows to search for you and then let it try to find your Sound Card.

If Windows cannot detect a Sound Card then you do not have one inside your PC and you will need to install one to hear the lectures.  

Option 2 is if you have Windows NT, then you will have to contact your own IT department and ask them to install a sound card for you. If that is not possible then you will need to install a Sound Card if you wish to listen to the lectures on the demo CD